Terms and Conditions | Stronger Ways

TERMS & CONDITIONS

INTRODUCTION

Welcome to Stronger Ways LLC fitness services referred to as “fitness services”. These Terms and Conditions are entered into by and between you and Stronger Ways LLC and supersedes and replaces any terms and conditions of services that you may have previously agreed with Stronger Ways LLC in connection with the fitness services.

We reserve the right to change these terms and conditions at our sole discretion. Should we update the terms and conditions we will use reasonable endeavors to notify you of any updates to the Terms and Conditions. Any changes will take immediate effect from the date of notice.

ACCEPTANCE OF TERMS

By using our service, you agree to the following terms and conditions.

ELIGIBILITY

By accessing or using the ‘fitness services’, you confirm that you are of legal age in your country and not under 18 years old, or that you have consent from your parent or guardian, you or your guardian have full power, capacity and authority to agree to the Terms and Conditions and have not been previously suspended or removed from using our platform.

If you are a parent or legal guardian permitting a Minor to access and/or use the fitness services, you agree to: (1) supervise the Minor’s use of the fitness services; (2) assume all risks associated with, and liabilities resulting from, the Minor’s use of the ‘fitness services’; (3) ensure that the content on the ‘fitness services’ is suitable for the Minor; (4) ensure all information submitted to us by the Minor is accurate; and (5) provide the consents, representations and warranties contained in these Terms on the Minor’s behalf.

PAYMENT

i) Coaching
You may choose to pay for our service weekly or upfront. If you pay weekly, your payment will roll over on a week to week basis. If you pay upfront, you will be given a renewal option for the option of a 4, 8 or 12 week term.

ii) Programs
Discounts, sales, and initial free trials are only eligible once per program, per customer. Attempting to circumvent payment beyond the intended amount or duration will result in a failure in payment.

iii) General

You acknowledge that the amount to be debited consists of fees (as set out in the relevant terms and conditions and on the Stronger Ways LLC website, which may change from time to time with prior notice to you increasing periodically).

If your direct debit day falls on a day that is not a banking day, we may direct your financial institution to debit your account on the following banking day. If you are unsure about which day your account has or will be debited you should ask your financial institution.

We may vary any details related to your direct debit at any time by giving you at least seven (7) days written notice.

You should check your bank account statement to verify that the amounts debited from your account are correct. If you believe that there has been an error in debiting your account, you should notify us directly by emailing us at info@strongerways.com. Alternatively you can contact your financial institution for assistance.

If we conclude as a result of our investigations that your account has been incorrectly debited we will respond to your query by arranging within a reasonable period for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.

If we conclude as a result of our investigations that your account has not been incorrectly debited we will respond to your query by providing you with reasons and any evidence for this finding in writing.

We reserve the right to modify and revise the corresponding charges for our services, as well as the various plans available, at our own discretion, with the possibility of implementing such changes at any point. Any amendment or update of the fees will exclusively apply to prospective fees initiated after the effective implementation date of the modified or upgraded fees.

Fees for fitness services that are paid by an integration with a third party payment provider do not negate terms as set in this agreement.

When you purchase fitness services and/or set up a Direct Debit, you must provide us with complete and accurate payment information. Should your payment details change you must notify us immediately by emailing info@strongerways.com

FAILED PAYMENTS

You acknowledge and agree that you request and authorize us to debit funds from your provided card; and confirm that you are authorized to operate the nominated card. If any payment is not made in accordance with these Terms, we may (at our discretion) immediately cease providing you with access to the fitness services and recover, as a debt due and immediately payable from you, our additional costs of doing so. If payment was handled by a third party, we may (at our discretion) send you an invoice that is due immediately and will accrue interest to be applied every 30 days after invoice was first sent at an interest rate of 20%. If the invoice has not been paid after 12 months, we reserve the right to seek legal action while continuing to apply interest.

You acknowledge and agree that if legal action is taken that all legal fees and auxiliary costs pertaining to the fulfillment of payment.

You acknowledge and agree that where a request for the payment of the fitness services fees is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the failed payment.

MINIMUM COMMITMENT TERM

During this period you will not be eligible for a service termination or cancellation.

We may to our discretion agree to pause your subscription in circumstances which arise that are outside your control (for example if you fall pregnant, become unwell or experience financial hardship).

HOLD PERIODS

Coaching service can be placed on hold for up to two (2) weeks per commitment period. To initiate the process, you must inform your coach and submit a request via info@strongerways.com. Approval for your request will be granted at the discretion of Stronger Ways LLC, and you should await confirmation.

If you need a hold period exceeding two (2) weeks, you must inform Stronger Ways LLC in writing via info@strongerways.com. Approval for this request will be granted in writing at the discretion of Stronger Ways LLC.

We can put your Premium Coaching service on hold for a minimum of one (1) week, and a maximum of two (2) weeks within an 8 week block, where we provide the program to you.

During a standard hold, services will stop but billing will continue, and the time will be added to the end of your term.

CANCELLATION

Term based services are not eligible for termination or cancellation.

In the case of coaching month-to-month commitment terms, you must provide us with two (2) week’s written notice before the next billing date if you wish to cancel. You must notify your coach and email your request to info@strongerways.com

In order to cancel you must email info@strongerways.com and include:

Your name
Your email address associated with your account
Cancellation reason

Once your two weeks notice is received via email as per above your cancellation will be processed.

We do not offer refunds for partial months.

We may, at our discretion, agree to pause your subscription in circumstances which arise that are outside your control (for example if you fall pregnant, become unwell or experience financial hardship).

UNFORESEEN CIRCUMSTANCES AND MISADVENTURE

In the case of unforeseen circumstances and/or misadventure, we may hold your subscription so you can complete your service at another time. However, this is at the discretion of our business.

LIABILITY

We do not accept any liability for injury or illness sustained during or after using our service. By using our service, you assume all risk and responsibility for your own safety.

MEDICAL DISCLAIMER

Neither we Stronger Ways LLC nor our team are medical practitioners, and do not give medical advice, treatment or diagnoses.

Our Content, and any other information provided through the fitness services is intended to assist you with your strength, fitness, weight loss, weight management or weight gain, and your body transformation journey.

You acknowledge and agree that no advice we provide during the course of your fitness services may be taken to be medical advice, treatment or a diagnosis by us or our representatives, nor are they intended to be a substitute for consulting a medical practitioner.

You acknowledge and agree that we may not consider all of your personal attributes, medical conditions or circumstances, and in some cases may not be accurate for you.

PERSONAL INFORMATION

We will collect and store your personal information for the purpose of providing our online fitness coaching service. Your personal information will be kept confidential and will not be shared with any third-party without your consent.

TERMINATION

We reserve the right to terminate your subscription at any time if you breach these terms and conditions or if we have reason to believe that you present a risk to our business or to other users of our service.

JURISDICTION

These terms and conditions are governed by the laws of Texas, and any disputes arising from or related to this agreement shall be settled in the courts of Texas.

MODIFICATIONS

We reserve the right to modify these terms and conditions at any time. It is your responsibility to check this page periodically for updates. If you continue to use our service after any modifications have been made, you are agreeing to the new terms and conditions.